Privacy Policy.

2. Information we collect

Depending on how you contact us, we may collect:

• Your name, email address, and mobile number.
• Your selected inquiry type, package, or requested service.
• Your preferred meeting date and time.
• Project descriptions, messages, files, and other information you voluntarily provide.
• The page from which you submitted the inquiry and basic technical or security information generated when the website is accessed.
• Records of our email exchanges, proposals, project coordination, and support conversations.

Please do not submit passwords, payment credentials, government identification numbers, or other sensitive information unless Northbyte specifically requests it through an appropriate secure process.

3. How and why we use information

We use personal information only when reasonably necessary to:

• Respond to questions, inquiries, and support requests.
• Understand your requirements, recommend a suitable service, and prepare a proposal or quotation.
• Coordinate meetings, projects, revisions, delivery, and after-sales support.
• Maintain records related to client service, security, fraud prevention, and legal compliance.
• Improve our website, services, and customer experience using aggregated or non-identifying information where practical.

Our basis may include your consent, steps requested before entering into a contract, performance of an agreement, compliance with legal obligations, or another lawful basis permitted by applicable law. Northbyte does not sell your personal information.

4. When information may be shared

We may disclose only the information reasonably necessary to trusted service providers that support our hosting, email, security, communications, or project delivery. These providers are expected to protect the information and use it only for the intended service.

We may also disclose information when required by law, lawful process, or a competent authority; to protect clients, Northbyte, or the public; or in connection with a legitimate business transfer subject to appropriate safeguards.

If information is processed outside the Philippines, we will use reasonable contractual or operational safeguards appropriate to the service and the information involved.

5. Retention and security

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for an active or potential client relationship, for support and recordkeeping, or as required by law.

Northbyte applies reasonable organizational, physical, and technical safeguards designed to reduce unauthorized access, loss, misuse, alteration, or disclosure. No online system can guarantee absolute security, so please use appropriate care when submitting information online.

6. Your privacy rights

Subject to applicable law and valid exceptions, you may ask to be informed about our processing, request access or correction, object to certain processing, withdraw consent, request erasure or blocking, request data portability where applicable, or raise a concern.

To protect you, we may need to verify your identity before acting on a request. Withdrawing consent does not affect processing already lawfully completed and may limit our ability to respond or provide a requested service.

7. Cookies, technical tools, and external links

The website may use strictly necessary browser or server technologies for navigation, form operation, security, and performance. If analytics, advertising cookies, or similar optional tools are introduced, this policy and any required consent controls should be updated before use.

Our pages may link to third-party websites or services. Their privacy practices are controlled by their respective operators, and we encourage you to review their policies.